EAI INSIDERS MEMBERSHIP – TERMS OF USE
Last updated: May 5, 2025
These Terms of Use constitute a legally binding agreement between you and Electro Acupuncture Institute, LLC (“EAI,” “we,” “our,” or “us”). By accessing or using the EAI Insiders Membership, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.
If you do not agree to these Terms of Use, please do not enroll in or access the EAI Insiders Membership.
1. Membership Overview
EAI Insiders is a subscription-based educational membership for licensed acupuncturists, offering monthly clinical training with a focus on Electro-Acupuncture. Members receive access to live masterclasses, archived trainings, downloadable resources, case studies, and professional development tools.
2. Changes to Terms
We may revise these Terms at any time. Changes apply immediately to new members. For existing members, changes will become effective 30 days after posting, unless otherwise stated.
3. Communication Preferences & Privacy
By enrolling, you consent to receive communications from EAI electronically, including updates, billing information, and service notices. These will be sent to the email you provide or posted in your membership account.
It is your responsibility to ensure that your contact information is current and that you check your email (including spam/promotions folders) regularly.
Your use of EAI Insiders is also subject to our Privacy Policy, which outlines how your personal data is collected, used, and safeguarded.
4. Membership, Free Trials, Billing & Cancellation
4.1. Ongoing Membership
Your membership begins with a 30-day free trial (if eligible) and will automatically renew at $197/month unless canceled at least 24 hours before renewal. A valid payment method is required.
4.2. Free Trial Terms
- Free trials are limited to new members and are not available to current or returning members.
- Eligibility is determined at our sole discretion.
- You will not receive a reminder when your trial ends. Please mark your calendar.
- To avoid charges, email support@electroacupunctureinstitute.com at least 24 hours before the trial ends.
- Only one trial per individual. Duplicate trials may result in immediate termination.
- TRIALS are only for new members – previous Insider members are excluded.
4.3. Billing
- By enrolling, you authorize us to charge your payment method on a monthly recurring basis until canceled.
- Billing occurs in USD. Additional taxes or currency conversion fees may apply.
- Your billing date corresponds to the day your free trial ends. If that date does not exist in a given month (e.g., February 30), billing will occur on the nearest valid day.
- Charges appear as “EAI Insiders” or “Electro Acupuncture Institute”.
4.4. Payment Terms
- All payments are final and non-refundable.
- We do not provide refunds for unused time, partial months, or forgotten cancellations.
- EAI may provide credits or discounts at its sole discretion; such actions do not obligate future credits.
- We reserve the right to change pricing with 30 days' email notice to active members.
4.5. Cancellation
- Cancel anytime by emailing support@electroacupunctureinstitute.com.
- Cancellation becomes effective at the end of your current billing cycle.
- Access remains active until the end of the paid period, after which it will be revoked.
- We do not pause memberships or offer pro-rated refunds.
4.6. Immediate Access Acknowledgment
By enrolling, you acknowledge that you receive immediate access to proprietary digital content, which constitutes full delivery of value for each billing cycle.
4.7. Consent to Subscription Terms
By enrolling, you explicitly agree to:
- Recurring monthly billing of $197 after your 30-day trial
- Cancel at least 24 hours before your renewal date to avoid being charged
- Our no-refund policy, regardless of usage
- Receipt of full value upon access to member content
5. Usage & Access Terms
- Memberships are non-transferable and intended for individual use only.
- Sharing login credentials, redistributing materials, or unauthorized access will result in immediate termination without refund.
- Only active, paying members are entitled to access EAI Insiders materials.
6. Disclaimers & Limitations
- EAI Insiders and its content are provided “as is” and “as available” without warranty.
- We do not guarantee uninterrupted access or error-free operation.
- Some jurisdictions do not allow limitations of liability; such exclusions may not apply to you.
- If any provision of these Terms is deemed unenforceable, the remainder will continue in full effect.
7. Intellectual Property
All content in EAI Insiders — including videos, documents, systems, and materials — is protected by copyright, trademark, and intellectual property laws.
- EAI and EAI Insiders are registered trademarks of Electro Acupuncture Institute, LLC.
- Unauthorized use, copying, or distribution is strictly prohibited.
8. Copyright Infringement
If you believe that content within EAI Insiders infringes on your copyright, contact:
📧 support@electroacupunctureinstitute.com
9. Force Majeure
We are not liable for delays or failure to perform due to causes beyond our control, including but not limited to acts of God, natural disasters, epidemics, power outages, strikes, internet service disruptions, or actions by third-party platforms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
11. Arbitration & Legal Disputes
If you reside in the United States, you agree to resolve any disputes through binding individual arbitration. You waive your right to participate in class actions, except for claims that may be resolved in small claims court.
12. Chargebacks
Initiating a chargeback without first contacting support@electroacupunctureinstitute.com to attempt a resolution may result in immediate account termination and permanent disqualification from future enrollment. We are happy to work with you to resolve any concerns directly.
13. Customer Support
Need help? We're here for you:
📧 support@electroacupunctureinstitute.com
Or visit the “Contact Us” page on our website.